We believe your personal data belongs to you alone. Here's a clear explanation of how jopk collects, uses, and safeguards your information.
The measures jopk takes to protect your privacy
All your data is protected with bank-grade 256-bit SSL encryption, keeping it safe from interception at every step.
Jopk never sells or rents your personal data to third parties. Your information is used solely to serve you.
An independent team of experts regularly audits jopk's systems for security vulnerabilities. Any issues found are addressed immediately.
What we collect, why we collect it, and how long we keep it — all clearly set out in this policy. No hidden agendas.
You can request to view, correct, or delete your data at any time.
Jopk adheres to international data protection standards, following global best practices in how your data is stored and processed.
Your data, our responsibility: By registering or using jopk's services, you agree to this Privacy Policy. This policy is Terms & Conditions an integral part.
Jopk ("we", "us", or "the platform") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect about you when you use the jopk.app website and related services, how we use that information, and the measures we take to keep it secure.
This policy applies to all jopk users — registered members and visitors alike. By using our platform, you are considered to have read and accepted the terms of this Privacy Policy.
Jopk collects two types of data — information you provide directly and information collected automatically.
| Data Type | What we collect | Why It's Needed |
|---|---|---|
| Identity information | Name, date of birth, NID/passport number | KYC Verification & Age Confirmation |
| Contact information | Email, mobile number, address | Account management and communication |
| Financial Information | Payment methods, transaction history | Deposit/withdrawal processing |
| Gaming Information | Betting history, wins/losses, preferred games | Service Improvement & Fraud Prevention |
| Technical Information | IP address, device type, browser | Security & Platform Optimisation |
| Usage data | Login times, click history, session data | Improving User Experience |
Minimal Data Collection Policy: We only collect what is genuinely necessary to provide our services and maintain security. Nothing more.
Jopk collects information in the following ways:
Information you provide when completing the registration form, updating your profile, submitting KYC documents, contacting customer support, or making payments.
While you use the platform, certain information is collected automatically via cookies, log files, and web beacon technology. This includes your IP address, device type, and browsing patterns.
Limited data may be received from payment providers (e.g. Mobile Pay, Nagad), identity verification agencies, and fraud prevention services. This information is used solely for security purposes.
When you play games, place bets, or participate in a lottery, all related activity is automatically recorded. This data is used for dispute resolution and fraud prevention.
Jopk uses your information for the following purposes:
Marketing communications: We only send promotional emails or SMS with your consent. You can opt out at any time.
Jopk does not sell your personal data. However, information may be shared in the following limited circumstances:
In all cases, we ensure that the receiving party upholds the same standard of data protection that we do.
The jopk website uses cookies and similar technologies. Cookies are small text files stored in your browser.
You can disable cookies through your browser settings, though doing so may affect the functionality of some services.
Cookie Preferences: Set your preferences in the cookie consent banner when you first visit the site. You can update your settings at any time.
Jopk does not retain data longer than necessary. Our data retention policy is as follows:
| Data Type | Retention period |
|---|---|
| Account Information (Active) | Until account closure |
| Financial Transaction Records | 5 years after account closure |
| KYC documents | 5 years after account closure |
| Gaming History | 2 years after account closure |
| Customer support conversations | 2 years after last contact |
| Log Files & Technical Data | Up to 12 months |
| Marketing consent records | 3 years after consent withdrawal |
Legal requirements may extend the above retention periods. Once a period expires, data is securely deleted or anonymised.
As a jopk member, you have specific rights over your personal data:
You can request to see what information we hold about you.
You can request corrections to any inaccurate or incomplete information.
You can request that your data be deleted under certain circumstances.
You can request that the processing of your data be restricted in certain cases.
You can request a copy of your data in a structured, machine-readable format.
You can object to the use of your data for marketing purposes and withdraw your consent at any time.
To exercise your rights: Email us at support@jopk.app. We'll respond to your request within 30 days. Identity verification may be required in some cases.
Jopk is strictly for users aged 18 and above. We do not knowingly collect data from minors.
Jopk may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised policy.
For any privacy-related questions, complaints, or requests, please reach out to our dedicated team:
Our commitment: jopk is committed to protecting your privacy at all times. If you have any questions, don't hesitate to reach out — we're genuinely here to help.
Your data is completely secure at jopk. Register today and enjoy Bangladesh's most trusted gaming experience.